The basic steps for a balance transfer
A balance transfer moves debt from one credit card to another, usually to a card offering a lower interest rate for a set period. The process itself is straightforward: you open a new card with a balance transfer offer, provide the new card issuer with your old card details, and they pay off that balance on your behalf. You then owe the new card issuer instead of the old one.
The new card issuer handles most of the work. When you apply and are approved, you'll receive your new card in the mail. During the application process or shortly after approval, you'll have the option to request a balance transfer. You'll enter your old card number, the card issuer's name, and the amount you want to transfer. The new issuer contacts your old card company, confirms the balance, and sends a payment directly to them. This typically takes 5 to 21 days to complete, though your old account remains open until the balance reaches zero.
Key Takeaways
- You must apply for and be approved for a new credit card before you can transfer a balance to it.
- Balance transfer offers usually include a lower interest rate (sometimes 0%) for a limited time, typically 6 to 21 months depending on the card.
- Most cards charge a balance transfer fee of 3% to 5% of the amount you move, added to your new balance.
- The transfer itself takes 5 to 21 days, and you should keep your old card open until the balance is fully paid.
- If you don't pay off the transferred balance before the promotional rate ends, the regular interest rate kicks in on whatever remains.
What happens when you request the transfer
After your new card arrives, you'll log into your online account or call the card issuer's customer service line to initiate the balance transfer. You'll provide your old card number and the amount you want to move. Some issuers let you do this during the application process itself, before your card even arrives.
The new card issuer then contacts your old card company to confirm the balance and process the payment. During this waiting period—which can be up to three weeks—you should continue making minimum payments on your old card. Once the transfer completes, your old card balance will drop to zero, and that amount will appear on your new card's statement.
Your old card remains open even after the balance transfers. You can close it yourself if you want, but many people leave it open with a zero balance. Closing it can slightly lower your credit score because it reduces your total available credit, so waiting until after the transfer is fully paid off is often the better choice.
Understanding the balance transfer fee
Nearly every balance transfer comes with a fee, typically 3% to 5% of the amount you transfer. If you move $5,000, expect to pay $150 to $250 in fees. This fee is added directly to your new card balance, so you'll owe it along with the original debt.
Some cards offer a 0% fee for transfers made within a certain window—usually the first 60 days after you open the account. If you're planning a transfer, check whether the card you're considering has this benefit. Even with a fee, a balance transfer often saves money because the lower interest rate during the promotional period more than makes up for it.
The fee appears on your first statement with the new card. It's not a separate charge; it's simply added to your balance, so you pay interest on it (if applicable) along with the rest of your debt.
How the promotional interest rate works
The main appeal of a balance transfer is the promotional interest rate, which is usually 0% for a set period. This period varies widely—some cards offer 0% for 6 months, others for 21 months or longer. During this time, interest does not accrue on the transferred balance, so every payment you make goes directly toward reducing what you owe.
The promotional rate applies only to the transferred balance, not to new purchases you make on the card. If you use the card to buy something else after the transfer, that new purchase typically carries the card's regular interest rate from day one. To avoid confusion, many people use a different card for purchases while paying down the transferred balance.
When the promotional period ends, any remaining balance on the transferred amount will start accruing interest at the card's regular rate. If you haven't paid off the full transfer by that date, you'll owe interest on whatever is left. This is why it's important to calculate whether you can pay off the balance before the promotional period expires.
Deciding how much to transfer
You don't have to transfer your entire balance. You can move part of your debt to the new card and leave the rest on your old card. Some people transfer only what they can realistically pay off during the promotional period, leaving larger balances on cards with lower regular interest rates.
When deciding how much to transfer, consider your monthly budget and the length of the promotional period. If you have a 0% offer for 12 months and can pay $400 per month, you could transfer up to $4,800 and pay it off completely before interest kicks in. Transferring more than you can pay off in time means you'll owe interest on the remainder.
Also factor in the balance transfer fee. If you're transferring $3,000 with a 4% fee, you're actually adding $120 to your new card balance. Make sure the interest you'll save during the promotional period exceeds the fee you're paying.
What to do while the transfer is processing
The 5 to 21 days it takes for a balance transfer to complete is a vulnerable period. Your old card still shows an active balance, and you're responsible for making payments on it until the transfer goes through. If you miss a payment during this window, you could face late fees and damage to your credit score.
Continue making at least the minimum payment on your old card until you see the balance drop to zero. Once the transfer completes and your old card shows a zero balance, you can stop paying it. At that point, all your debt is on the new card, and you should focus your payments there.
Don't close your old card immediately after the transfer completes. Wait until you've paid off the new card balance entirely, then close it if you want. This protects your credit score and gives you a safety net if something goes wrong with the transfer.
Common mistakes to avoid
The biggest mistake is not paying off the transferred balance before the promotional rate expires. If you transfer $6,000 at 0% for 12 months but only pay $3,000 during that year, you'll owe interest on the remaining $3,000 at the regular rate—often 18% to 25%. That interest accrues quickly and can erase the savings you gained from the transfer.
Another common error is using the new card for new purchases. The promotional 0% rate applies only to the transferred balance. New purchases accrue interest immediately at the regular rate, and that interest is often calculated separately from the transferred balance. If you're trying to pay off the transfer, making new purchases complicates your strategy and costs you money.
Don't apply for multiple balance transfer cards at once. Each application triggers a hard inquiry on your credit report, which temporarily lowers your score. Space out applications by at least a few months if you're considering multiple transfers.
Frequently Asked Questions
Can I transfer a balance from one card to the same card I already have?
No. You can only transfer a balance to a different card from a different issuer. You cannot transfer a balance within the same bank or to another card you already have with that bank. You must open a new account to do a balance transfer.
What if my balance transfer is denied?
If the issuer denies your transfer request, it's usually because the amount exceeds your credit limit or because there's a problem with your old card account. Contact the new card issuer's customer service to ask why the transfer was denied. You may be able to request a smaller transfer amount or resolve the issue with your old card company.
Do I have to pay off the entire balance before the promotional rate ends?
No, but any balance remaining when the promotional period ends will start accruing interest at the regular rate. If you can't pay it all off in time, you'll owe interest on what's left. Some people plan to pay off what they can during the promotional period and accept interest on the remainder.
Will a balance transfer hurt my credit score?
A balance transfer will temporarily lower your score because the new card application triggers a hard inquiry. However, once the transfer completes and you start paying down the balance, your score typically recovers. Keeping your old card open with a zero balance actually helps your score by maintaining your available credit.
Can I do another balance transfer if I don't pay off the first one in time?
Yes, you can transfer the remaining balance to another card with a new promotional offer. However, each new application and transfer fee costs you money. It's better to choose a card with a long enough promotional period that you can realistically pay off the balance before it expires.